Product
Complete Call Intelligence for Enterprise Tele-Calling Floors
A real-time intelligence layer that sits between your dialer and your QA team — auditing every call, flagging violations, and reducing manual review overhead by 80%.
See How AROVEZ Lens Audits Every Call Live
Click across real call domains to see how our engine diarizes speakers, scrubs customer PII, detects language, and flags regulatory violations in real time.
DURATION: 03:42 | DETECTED LANG: Hindi + English (Code-Mixed)
Compliance Score
62/100
Diarized & Scrubbed Transcript
Namaste, main Kalpana baat kar rahi hoon Paytm / SMFG India Credit se. Kya meri baat Mr. Sada Sukhji se ho rahi hai?
Haan main Sada Sukh bol raha hoon. Daily EMI deduction kyun nahi ho pa raha?
Sir aapki ₹626 ki daily EMI 2 din se pending hai. Payment clear kijiye, nahi toh [PII MASKED: Aadhaar/Phone] pe legal notice bhej denge.
Aap aise dhamki kaise de sakte ho? Main RBI ombudsman mein complaint karunga!
15-Point Regulatory Scorecard
Built Specifically for Indian Enterprise Telephony
No generic AI chatbots. AROVEZ Lens connects to your dialer, redacts PII natively, handles regional dialects, and alerts your team in seconds.
Plugs Into Any Telephony Stack
Asynchronous webhook ingestion listeners. No dialer replacement needed — plug into your existing tele-calling setup in under 60 minutes.
Automated Customer PII Redaction Layer
Protects Aadhaar, Phone, PAN, and Card numbers before passing text to cloud LLMs.
"Sir aapka Aadhaar card ending [REDACTED_AADHAAR] aur Phone [REDACTED_PHONE] registered hai."
India-First Multilingual Speech Intelligence
Generic AI models fail on Indian code-mixed speech. AROVEZ Lens transcribes code-switched tele-calling audio natively.
Sub-60s Regulatory Violation Alerts
Catch police threats, illegal calling hours, or unapproved interest rate promises before grievances are filed.
Critical RBI Threat Flagged
Agent Kalpana · Call #10000201788 · Slack Alert Sent
4-Step Implementation Pathway
Start with a free 50-call risk audit in 48 hours. Scale seamlessly to 100% real-time automated floor coverage.
Phase 1: 50-Call Risk Discovery Audit
Zero engineering effort required. Upload 50 raw MP3/WAV call recordings from your dialer. We run them through our engine and deliver your executive risk report.
Key Deliverables & Milestones:
Why Manual QA & Dialer AI Are Leaking Money
Comparing traditional auditing approaches against AROVEZ Lens AI Call Intelligence Shield.
| Evaluation Criteria | ❌ Manual QA Team | ⚠️ Built-in Dialer AI | ✅ AROVEZ Lens Shield |
|---|---|---|---|
| Call Audit Coverage | 1% – 2% Sampling | 10% – 20% Partial | 100% Complete Coverage |
| Monthly Operating Cost | ₹4L – ₹8L / month (Labor Bleed) | High Per-Seat Subscription | 80% QA Cost Reduction |
| Indian Language & Code-Mixed Accuracy | High (Human Dependent) | Low (Fails on Code-Switching) | 95%+ Accuracy (Native STT) |
| Violation Alert Speed | 14 – 21 Days Delayed | 24 – 48 Hours Delayed | < 60 Seconds Live Trigger |
| Customer PII Masking (DPDP) | Manual Masking (Error Prone) | Unmasked Raw Audio | Automated Regex & Presidio |
| RBI & TRAI Custom Scorecards | Manual Excel Sheets | Generic Global Templates | Enforced 15-Point LLM Checks |
Audit 98% of the Calls Nobody Is Listening To.
Book your free 50-Call Risk Audit and see exactly what's hiding in your recordings — violations, quality gaps, coaching opportunities, and PII exposure.
Completely free. Zero commitment. Results on your own audio.