AROVEZLens
AI Call IntelligenceRBI Compliance Shield

Audit 100% of Calls. Cut QA Costs by 85%.

Your QA team samples 2% of conversations. AROVEZ Lens scores every call in under 60 seconds — flagging compliance violations and masking customer PII, without replacing your dialer.

Live Audit Engine
03:42 · Hindi + English
Compliance Score
62/100
HIGH RISK
01:45Threat detected

Agent: “Payment clear kijiye, nahi toh PII MASKED pe legal notice jayega.”

Calling window 8 AM – 7 PM
Coercive / threat language
Agent identity disclosure
See the full 15-point audit

85%

QA Cost Reduction

100%

Calls Audited

<60s

Violation Alerts

Integrates with your existing stack

ExotelAmeyoTwilioKnowlarityVicidial
RBI CompliantTRAI CompliantIRDAI CompliantDPDP Compliant
Interactive Cost & Compliance Savings Calculator

See Exactly How Much Your Floor Saves

On average, a 100-agent floor runs with just 3 QA auditors (1 per 40 callers), spending ₹1.2L/mo to review less than 2% of calls. See what AROVEZ Lens saves you while jumping to 100% automated coverage.

100 agents
20500
3 auditors
120
Call Coverage vs. Daily Blind Spot
Manual Sampling (3 auditors · 150 calls/day)2% Coverage

⚠️ 9,850 calls/day go completely unheard (98% blind spot).

With AROVEZ Lens AI Shield (All 10,000 calls/day)100% Full Shield

✓ 100% of conversations audited in real time with sub-60s violation alerts.

Current QA Payroll

₹1.2L/mo

3 auditors @ ₹40,000 CTC

AI Audit Coverage

100% Floor Shield

All 10,000 calls/day monitored

Estimated Annual Profit Impact

₹9.7L / year

68% net floor savings + 50× coverage jump

Moving from 2% (3 auditors) → 100% audit coverage. Zero dialer migration.

Lock In Your Savings — Apply for Free 50-Call Audit

Scaling Your Floor Shouldn't Mean Scaling Risk.

If your tele-calling operation has grown beyond 50 agents, you're probably dealing with these leaks every single day:

The 98% Blind Spot

Your QA team reviews 1 out of every 50 calls. Thousands of daily conversations go completely unheard.

QA Payroll That Doesn't Scale

You're spending ₹4–8 Lakhs/month on manual auditors. They cover 2%. Doubling the team barely moves coverage to 3%.

Delayed Feedback Loop

Managers discover problematic calls 1–2 weeks after they happened. By then, the customer has already complained or churned.

Poor Indian Language Transcription

Built-in dialer AI produces mangled transcripts across Hindi, Tamil, Telugu, Kannada, Punjabi, Gujarati, Marathi, Malayalam, and code-mixed conversations. Compliance scoring is impossible.

Unmasked PII in Recordings

Customer Aadhaar numbers, PAN, and card digits are spoken on calls and stored unmasked. Any auditor with portal access can hear them.

Regulatory Exposure

One unflagged call — a threat, an after-hours call, a missed disclosure — and you're facing an RBI show-cause notice or TRAI penalty.

The Problem Isn't Your Dialer. It's the Missing Intelligence Layer.

You already pay for enterprise dialer software. Each platform routes calls well. But telecom providers are not compliance engines. They don't understand RBI Fair Practices Code, can't verify identity disclosures, and can't mask Aadhaar digits.

That is not a people problem. It is an architecture problem.

AROVEZ Lens

We don't replace your dialer. We plug directly into its webhooks and give you complete visibility over every conversation.

1

Call Ends

0 sec

2

Webhook Capture

<10ms

3

STT + Diarization

Agent vs Customer

4

PII Masking

Aadhaar / PAN

5

15-Point Scorecard

RBI / TRAI / IRDAI

6

Alert

<60s

100% of calls audited within seconds of completion
Zero blind spots across collections, sales, and support
Sub-60-second alerts on violations, threats, and quality failures
60–80% reduction in manual QA review overhead
Automated PII masking — DPDP Act compliant from Day 1

100%

Calls Audited

<60s

Violation Alerts

80%

QA Overhead Reduction

0

Dialer Changes Required

The Difference Is Night and Day

Today (Manual QA)
With AROVEZ Lens Shield
1–2% call coverage (98% unmonitored)
100% automated call audit coverage
Feedback delivered 2–3 weeks later
Sub-60-second real-time alerts
₹4–8L/month QA payroll for 2% coverage
60–80% reduction in QA overhead
Unmasked Aadhaar & card numbers in recordings
Sensitive data masked automatically before storage
Dialer AI fails across Indian languages and regional accents
Accurate multi-language STT with diarization
Weeks of manual digging for compliance proof
1-click Nodal Officer compliance export
Top performer insights locked in their heads
Semantic search across thousands of calls

Built for Operations & Compliance Leaders

This is specifically for teams running high-volume tele-calling floors in regulated industries.

VPs of Operations & Floor Managers

Running 50–200 tele-callers, struggling with QA overhead and operational visibility.

Heads of Quality Assurance

Buried in manual Google Sheets audit forms and random sampling that never scales.

CCOs & Nodal Officers

Responsible for RBI, TRAI, IRDAI, and DPDP compliance across every agent conversation.

FinTech, NBFC & BPO Founders

Want to scale agent count without scaling QA headcount or regulatory risk.

Audit 98% of the Calls Nobody Is Listening To.

Book your free 50-Call Risk Audit and see exactly what's hiding in your recordings — violations, quality gaps, coaching opportunities, and PII exposure.

Completely free. Zero commitment. Results on your own audio.