Audit 100% of Calls. Cut QA Costs by 85%.
Your QA team samples 2% of conversations. AROVEZ Lens scores every call in under 60 seconds — flagging compliance violations and masking customer PII, without replacing your dialer.
Agent: “Payment clear kijiye, nahi toh PII MASKED pe legal notice jayega.”
85%
QA Cost Reduction
100%
Calls Audited
<60s
Violation Alerts
Integrates with your existing stack
See Exactly How Much Your Floor Saves
On average, a 100-agent floor runs with just 3 QA auditors (1 per 40 callers), spending ₹1.2L/mo to review less than 2% of calls. See what AROVEZ Lens saves you while jumping to 100% automated coverage.
⚠️ 9,850 calls/day go completely unheard (98% blind spot).
✓ 100% of conversations audited in real time with sub-60s violation alerts.
Current QA Payroll
₹1.2L/mo
3 auditors @ ₹40,000 CTC
AI Audit Coverage
100% Floor Shield
All 10,000 calls/day monitored
Estimated Annual Profit Impact
₹9.7L / year
Moving from 2% (3 auditors) → 100% audit coverage. Zero dialer migration.
Scaling Your Floor Shouldn't Mean Scaling Risk.
If your tele-calling operation has grown beyond 50 agents, you're probably dealing with these leaks every single day:
The 98% Blind Spot
Your QA team reviews 1 out of every 50 calls. Thousands of daily conversations go completely unheard.
QA Payroll That Doesn't Scale
You're spending ₹4–8 Lakhs/month on manual auditors. They cover 2%. Doubling the team barely moves coverage to 3%.
Delayed Feedback Loop
Managers discover problematic calls 1–2 weeks after they happened. By then, the customer has already complained or churned.
Poor Indian Language Transcription
Built-in dialer AI produces mangled transcripts across Hindi, Tamil, Telugu, Kannada, Punjabi, Gujarati, Marathi, Malayalam, and code-mixed conversations. Compliance scoring is impossible.
Unmasked PII in Recordings
Customer Aadhaar numbers, PAN, and card digits are spoken on calls and stored unmasked. Any auditor with portal access can hear them.
Regulatory Exposure
One unflagged call — a threat, an after-hours call, a missed disclosure — and you're facing an RBI show-cause notice or TRAI penalty.
The Problem Isn't Your Dialer. It's the Missing Intelligence Layer.
You already pay for enterprise dialer software. Each platform routes calls well. But telecom providers are not compliance engines. They don't understand RBI Fair Practices Code, can't verify identity disclosures, and can't mask Aadhaar digits.
That is not a people problem. It is an architecture problem.
AROVEZ Lens
We don't replace your dialer. We plug directly into its webhooks and give you complete visibility over every conversation.
Call Ends
0 sec
Webhook Capture
<10ms
STT + Diarization
Agent vs Customer
PII Masking
Aadhaar / PAN
15-Point Scorecard
RBI / TRAI / IRDAI
Alert
<60s
100%
Calls Audited
<60s
Violation Alerts
80%
QA Overhead Reduction
0
Dialer Changes Required
The Difference Is Night and Day
Built for Operations & Compliance Leaders
This is specifically for teams running high-volume tele-calling floors in regulated industries.
VPs of Operations & Floor Managers
Running 50–200 tele-callers, struggling with QA overhead and operational visibility.
Heads of Quality Assurance
Buried in manual Google Sheets audit forms and random sampling that never scales.
CCOs & Nodal Officers
Responsible for RBI, TRAI, IRDAI, and DPDP compliance across every agent conversation.
FinTech, NBFC & BPO Founders
Want to scale agent count without scaling QA headcount or regulatory risk.
Audit 98% of the Calls Nobody Is Listening To.
Book your free 50-Call Risk Audit and see exactly what's hiding in your recordings — violations, quality gaps, coaching opportunities, and PII exposure.
Completely free. Zero commitment. Results on your own audio.
