LensFor FinTechs, NBFCs, BPOs & Call Centers · 50–200 Agents
Cover 100% of Calls.
Cut QA Costs by 85%.
Catch violations in under 60 seconds, mask customer PII, and cut manual QA overhead by 80% — without replacing your dialer or adding headcount.
✓ 100% free audit · ✓ 50 sample calls graded · ✓ Zero dialer disruption
See Exactly How Much Your Floor Saves
On average, a 100-agent floor runs with just 3 QA auditors (1 per 40 callers), spending ₹1.2L/mo to review less than 2% of calls. See what AROVEZ Lens saves you while jumping to 100% automated coverage.
⚠️ 9,850 calls/day go completely unheard (98% blind spot).
✓ 100% of conversations audited in real time with sub-60s violation alerts.
Current QA Payroll
₹1.2L/mo
3 auditors @ ₹40,000 CTC
AI Audit Coverage
100% Floor Shield
All 10,000 calls/day monitored
Estimated Annual Profit Impact
₹9.7L / year
Moving from 2% (3 auditors) → 100% audit coverage. Zero dialer migration.
The Architecture Breakdown
How to Audit 100% of Calls & Shield Against RBI Fines
Explore the 3 core secrets: Why dialers leave you blind, the manual QA payroll trap, and the connected compliance shield.
How to Audit 100% of Calls & Slash QA Costs by 80%
Without replacing Exotel/Ameyo or adding QA headcount
- Zero Dialer Replacement — Plugs into Exotel, Ameyo, Twilio in Under 1 Hour
- Hindi, Hinglish & 8+ Indian Languages with Speaker Diarization
- Automated 15-Point Compliance Scorecard (RBI, TRAI, IRDAI, DPDP)
- Sub-60-Second Real-Time Violation Alerts via Slack & Email
Interactive Product Demo
Test AROVEZ Lens on Real Indian Telephony Scenarios
See how our engine identifies coercive collection threats, calling-hour breaches, and unmasked customer Aadhaar numbers in under 60 seconds.
See What AROVEZ Lens Catches on Real Indian Telephony
Toggle between raw unmonitored recordings and the automated sub-60-second AI shield.
Agent (Redacted): Namaste Mr. Verma, main CredFast se bol raha hoon. Aapka loan installment pending hai. Agar aaj 9 baje tak pay nahi kiya toh [VIOLATION: THREAT DETECTED] bhej dunga aapke Aadhaar [PII REDACTED: AADHAAR] wale address par.
Customer: Sir please aisi baat mat kijiye, main kal pay kar dunga... Please ghar pe police mat bhejiye.
15-Point RBI & DPDP Scorecard Graded
RBI FPC §3.4 — Coercive Threats
TRAI / RBI §1.2 — Calling Hour Breach (20:42 IST)
DPDP Act 2023 — Unmasked Aadhaar Spoken
The 4-Step Rollout: Start Free in 7 Days
Phase 1 · Weeks 1–2
Free 50-Call Risk Audit
We connect to your sample audio, tune speech models for your specific dialects, configure your custom 15-point scorecard, and deliver an Executive Risk Audit Report. Completely free.
Phase 2 · Weeks 3–6
Live Webhook Integration
Real-time webhook listeners and async processing workers. Every call is ingested, transcribed, scored, and alerted — automatically.
Phase 3 · Weeks 7–9
QA Dashboard & Emotion Timeline
Interactive dashboard with dual-speaker playback, sentiment heatmaps, and manager calibration. Same-day coaching replaces 2-week-delayed feedback.
Phase 4 · Weeks 10–12
CRM Sync, Semantic Search & Nodal Portal
Call scores sync into Zoho/Salesforce. Semantic search goes live. Nodal Officer compliance exports generate with one click.
Apply for Your Free 50-Call Risk Audit
Provide your floor setup so our engineering team can review compatibility and provision your audit slot.
Frequently Asked Questions
Will we need to replace our dialer?
No. Our platform integrates via asynchronous webhooks in under 60 minutes. Your agents continue using their existing dialer without any disruption.
Which Indian languages and accents does your system handle?
Our India-first speech engine supports Hindi, Hinglish, Tamil, Telugu, Kannada, Punjabi, Gujarati, Marathi, Malayalam, English, and other code-mixed conversations, with models optimized for Indian accents and telephony audio.
How does this help with RBI and DPDP compliance?
Our engine verifies calling hours (8 AM–7 PM), checks mandatory disclosures, flags coercive threats, and scrubs PII (Aadhaar, PAN, card digits, phone numbers) before transcripts are stored.
What's included in the Free 50-Call Risk Audit?
We audit 50 sample calls against a 15-point compliance scorecard, generate masked transcripts, and deliver an Executive Risk Audit Report with violation flags and coaching recommendations. Completely free.
What if our floor is primarily sales or BPO — not collections?
The system works for any call type — sales, support, collections, insurance. The scorecard is customized to your specific quality and compliance requirements. BPO and sales floors typically see the biggest impact in QA cost reduction and agent coaching.
How quickly can we go live?
Phase 1 (Free Audit) delivers results in 7–10 days. Full-floor live deployment (Phase 2) is typically active within 3–6 weeks.